Got this a gift for my wife, she fell in love with it! All previous emails sent to you from my private email prior to involving PayPal were ignored. The delivery was made very quickly and arrived in very good condition. Got this a gift for my wife, she fell in love with it! SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. I love Jacquemus company with its amazing product. It was left on my porch in the pouring rain for two days. Because of this I wouldnt order again.. I am still waiting for the product and I have not received any email when they will send to me . They had 150 employees at the beginning of 2022 and now have more than 500. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I love your collections every year. To find out more, please visit our Privacy Policy. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. I cannot track my order and furthermore they delay it more than it should alwayss. Verification can help ensure real people write reviews about real companies. I could find the contact number only from the cached page found in Google. Everything was amazing. Tag of the item was already taken off and placed inside of the side pocket. Contact Us | NET-A-PORTER The Purse is quite nice but it was shipped in a cotton bag in a Carton. Users can call our helpline number to resolve their crypto related ptoblems quickly. Love the quality & style of the hat & quick delivery! I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. We also ensure all reviews are published without moderation. Sizing is great, the quality is superb and I will certainly reorder from the website. Manage Your Backup Payment Methods. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. My order arrived in no time and im super happy! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. It will consist of art and design, itt will have Quality is great! Available 24/7. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Will definitely order again! Here are 8 tips for writing great reviews. ;). Incredible quality, lots of compliments. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I love your collections every year. I love my bag! We also ensure all reviews are published without moderation. I ordered the wrong size and had to return the item. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. Ive ordered a top from the site last year and had 0 issues. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. We use dedicated people and clever technology to safeguard our platform. The return process was perfect and easy! The PRODUCT IS AMAZING! Jacquemus | Selfridges All previous emails sent to you from my private email prior to involving PayPal were ignored. All previous emails sent to you from my private email prior to involving PayPal were ignored. It goes against our guidelines to offer incentives for reviews. Training: 11 weeks, Monday-Friday. Contact us - JACQUEMUS I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Thank you for the fast delivery. Received the order but the box looks like its thrown somewhere. I ordered the Grand Bambino bag. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. She is in love with them. Pretty things in your Shop Jacquemus is great!!! We use dedicated people and clever technology to safeguard our platform. Everything was amazing. So thank you Jacquemus!!! Anyone can write a Trustpilot review. Really poor ordering from France to the UK. FWRD Customer Service. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am very happy with my purchase! Customer Service Representative - Remote.co My experience was amazing! Call now to get direct help from coinbase customer support executives. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. The bag is okay but a bit dusty and dirty. Read Customer Service Reviews of www.jacquemus.com - Trustpilot At the age of 19, in 2009, he started his own brand after his mother's death and named it . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My experience was amazing! My experience was amazing! The order arrived on time and every item came very well packed. Outstanding Customer Service! With my coupon I ordered jeans and they were send in two days, received three days later. Create an account to follow your favorite communities and start taking part in conversations. Please email us at customercare@mytheresa.com It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Product shipped out in a timely manner and arrived well packaged. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Product well represented in PDP (would be nice to get a closer shot of the material). Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. was ok but the delivery with UPS was HORRIBLE. My order arrived in no time and im super happy! I cannot track my order and furthermore they delay it more than it should alwayss. Love you. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Anyone can write a Trustpilot review. But except that, everything was very good. It goes against our guidelines to offer incentives for reviews. The packaging, payment, etc. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Suggested companies are based on peoples browsing tendencies. So thank you Jacquemus!!! Will definitely order again! Got this a gift for my wife, she fell in love with it! Customer Care; Track an Order; Create a Return; FAQs . Thank you for the fast delivery. Press question mark to learn the rest of the keyboard shortcuts. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . It looked absolutely beautiful on the site. $100 coupon code. Beautiful experience! Jacquemus Fall 2022 Ready-to-Wear Collection | Vogue By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also the condition of the leather was really bad. Companies can ask for reviews via automatic invitations. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. + Additional pay incentives as well as monthly . The order arrived on time and every item came very well packed. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. The bag is okay but a bit dusty and dirty. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. I will never ever buy anything from them again. We use dedicated people and clever technology to safeguard our platform. Live Chat Assistant - Remote Job USA,Customer Service/HelpDesk - Learn4Good Ordered a bag and returned it. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! I cannot track my order and furthermore they delay it more than it should alwayss. Love the quality & style of the hat & quick delivery! The return process was perfect and easy! Call now to get direct help from coinbase customer support executives. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Thanks for the customer experience as well. + Paid training & PTO. Avoid. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. In addition, the fact of sending us a little booklet I find it super cool. Position: Remote Customer Support. Thank you very much.I especially loved the packaging- as always :). We use dedicated people and clever technology to safeguard our platform. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. And then I received my scarf .. wonderful. Date of experience: January 19, 2023 RM The quality of Le Grand Bambino bag is amazing. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Coinbase customer service number. It was left on my porch in the pouring rain for two days. What we offer: + Competitive hourly rate of $16/hour. I am very happy with my purchase! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus - Crunchbase Company Profile & Funding | Read 41-60 Reviews out of 545 Continuez, vous etes parfait.Tres belle journee. Jacquemus for Women SS23 Collection | SSENSE Because of this I wouldnt order again.. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Anyone can write a Trustpilot review. I am very happy with my purchase! Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Fast delivery, very nicely packed.Amazing product. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. Revoke a Website or App's Access to your Login with Amazon Information. Overnight shipping is available for $20. The refund was almost instant, but I originally placed via paypal. Mostly impressed on just how fast it was delivered! The company was founded in 20019 by Simon Porte Jacquemus. 2023 Trustpilot A/S. Outstanding Customer Service! Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Simon talked about it and said they had big problems in may June but I think its resolving. Verification can help ensure real people write reviews about real companies. Very helpful customer service. . Live Chat Customer Support - Remote Job USA,Customer Service/HelpDesk Find out how we combat fake reviews. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. For more information, please see our Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Incredible quality, lots of compliments. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. 1-888-550-9675. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. The return process was perfect and easy! Job Description. The packaging, payment, etc. Buy Jacquemus bags and get Free Shipping & Returns in USA. Quality is great! and the service is great and shipping is fast! . I love that it was delivered to me super fast! Jacquemus customer service : r/handbags - reddit.com I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. From the package to the product. It was really fast and satisfying! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I love your website design, I love your brand. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Delivery was left on doorstep whilst I was at work. Contact them on WhatsApp, they always answer. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Verification can help ensure real people write reviews about real companies. Privacy Policy Even though the shipping was super fast, the cap i received unfortunately is not properly black. The order arrived on time and every item came very well packed. A real shame because you spend a lot of money on this premium brand. Fabulous Quality and Design! It goes against our guidelines to offer incentives for reviews. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Beautiful experience! was ok but the delivery with UPS was HORRIBLE. Read about their experiences and share your own! Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Read about their experiences and share your own! Select a Default Payment Method. I do not recommend ordering anything from their site, idk what happened but it is a mess. The order arrived on time and every item came very well packed. After ordering I received a confirmation email and the site states there would be delays. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Received the order but the box looks like its thrown somewhere. then delayed it even more by not contacting UPS quick enough. Will definitely order again! Date of experience: January 24, 2023. Kendall's Edit; . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We offer free 2 day shipping on all US orders. Women's Designer Fashion - Luxury Shopping | Mytheresa US Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. JACQUEMUS Reviews | Read Customer Service Reviews of www.jacquemus.com The pants were the perfect color, fit well and well made! 1,501 people have already reviewed JACQUEMUS. The ordering was easy and the quickness of the shipping was amazing. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Help us Improve. A member of our support staff will respond as soon as possible. I love JACQUEMUS! Free shipping on full-price orders over $100 USD and other orders over $300 USD. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. I am always extremely pleased with all the items I have ordered. Pretty things in your Shop Jacquemus is great!!! United States. Quality is great! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I started emailing customer service, messaged the customer service Instagram, nothing. It wont even fit a card in there. Free shipping on full-price orders over $100 USD and other orders over $300 USD. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Everything was amazing. I received mine within 2 days of ordering and I live in Canada! I loved the bag, it's great, and super fast delivery, thank you. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our native-speaking Customer Care team is available 24/7 to support you. Lists Featuring This Company Shoes Companies I am still waiting for the product and I have not received any email when they will send to me . Jacquemus Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Beautiful design.Thank you so much for adding beauty in our lives and this world. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Incredible quality, lots of compliments. All previous emails sent to you from my private email prior to involving PayPal were ignored. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. This is unacceptable. 2023 Trustpilot, Inc. All rights reserved. It goes against our guidelines to offer incentives for reviews. You must have JavaScript enabled in your browser to utilize the functionality of this website. . I cannot track my order and furthermore they delay it more than it should alwayss. JACQUEMUS | Official Website A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. I ordered the Grand Bambino bag. designers to increase customer base. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. Thank you very much.I especially loved the packaging- as always :). Register to save your wishlist and stay updated on must-have pieces. Companies can ask for reviews via automatic invitations. When I tried to find the support form it appeared, that your site doesn't work properly. What should i do. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The material is great, the fit is great, so pretty. Received the order but the box looks like its thrown somewhere. Its just that they grew so fast and I think they were taken aback from all the success. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. My order arrived in no time and im super happy! I shouldnt have to call France. I am still waiting for the product and I have not received any email when they will send to me . Much better of you used dhl not ups. Fabulous Quality and Design! JACQUEMUS Bags | Womens Signature handbag. Brown From the package to the product. I ordered the wrong size and had to return the item. Does polene has a us number (really asking :) I know they are more low cost that him but still)? Pretty things in your Shop Jacquemus is great!!! So thank you Jacquemus!!! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. English. Received the order but the box looks like its thrown somewhere. Quality is great! I cant even use it. The item was shipped very quickly to the Netherlands . We also ensure all reviews are published without moderation. The bag is okay but a bit dusty and dirty. I recommend shopping at Jacquemus. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. Entry level. Here are 8 tips for writing great reviews. I ordered the Grand Bambino bag. Verification can help ensure real people write reviews about real companies. or fill in the form below. Everything was amazing. I love that it was delivered to me super fast! Thank you very much.I especially loved the packaging- as always :). your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Shift schedule availability from 8am -6pm in your local time zone. I loved the bag, it's great, and super fast delivery, thank you. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Im a big time jacquemus fan and have been for years. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Very clear navigation and easy check out experience. It makes sense why someone returned it after removed tag of the item. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Coinbase customer service number. I am still waiting for the product and I have not received any email when they will send to me . Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. The quality of Le Grand Bambino bag is amazing. Please enter the details of your request. All rights reserved. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano When it was delivered I wasnt home. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Because of this I wouldnt order again.. Companies can ask for reviews via automatic invitations. Privacy Policy. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Awful brand terrible business. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I received mine within 2 days of ordering and I live in Canada! For questions, discussions, and news about handbags and the fabulous designers who make them. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! For more information, please refer to our customer care page. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Overall it was great! I love my experience so far and definitely will buy more. I love my bag! I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. The website is very userfriendly, I found everything great. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. We also ensure all reviews are published without moderation. I love JACQUEMUS! They where very helpful great experience with them. Here are 8 tips for writing great reviews. It was left on my porch in the pouring rain for two days. $25 - $35 per hour | Online/Remote Position | Flexible. Customer Service Representative - Work from Home - IdahoWorks . Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. I ended up ordering from FarFetch and the bag will arrive Tuesday. When it was delivered I wasnt home. I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue.