Five other women are also part of Peterson's lawsuit. Again I am not hating on wen I just believe we all need to be sensitive to those that are going threw this. It worked great in this dry San Diego dry environment but everyday more hair in my hairbrush! My hair is soft, shiny, my scalp isn't dry (most products dried my hair and scalp). By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. People wrote that they started seeing hair loss after one week of use; one user claimed to suffer sores on her scalp which eventually lead to her hair falling out. I saw his presentation not that long ago where he said that no women ever complained of too much volume or wanted flatter hair. I love this daily shampoo/conditioner. region 1 rhythmic gymnastics Clearly on the bottle but people will still sue, even if instructionsand side effects are made clear. WEN Hair & Body Care Products | WEN, 613, 319, Bella Spirit & More Dallas attorney Amy Davis is representing the plaintiffs. Different levels of hardness/softness in water can make the process easier/harderyou just have to know your water and maybe use a shower filter. Wen is truly universal because so many different hair types can use it. Sometimes, I think that other hair vendors believe everyone's hair should be straight because only straight hair looks good and is manageable; or they simply don't know how to style or take care of ethnic/curly hair. @bebe777and I were being silly about S**ka, but it is EVIL stuff! I immediately stopped using Wen and returned to the products I had used previously. I also used to have to wash my hair the day before anything important so that it would flatten out while sleeping on it. 1995 - 2023 by Snopes Media Group Inc. Who's Eligible My hair has become thicker, wavier, and very dry and tangle prone In the last few years. Which explains why I did not receive notification of the Wen settlement claim process.!! They actually don't really appeal to the same market honestly. On the other hand, whenever any other vendor, besides Chaz, attempts to style curly hair, the poor model's hair looks like a combination of raw and cooked ramen noodles.. 4,200,536 reviews on ConsumerAffairs are verified. I can survive 2 days without shampooing and definitely the tangles are not happening. Snopes.com is fairly well known and so I have shared some of their information in post #2 (they can't find any specific allegations either). Watch it next time, hey I can do that at home using water. qvc Yesterday at 1:00 PM @calistabymariamccool is LIVE sharing her tips & tricks when it come . I prefer to pick and choose my own products as I need them, thank you very much. A New York member of Screen Actors Guild (SAG) and American Federation of Television and Radio Artists (AFTRA) has filed a $105 million class-action discrimination lawsuit against QVC, Inc.. I feel bad for Chaz--though I believe he is quite wealthy. https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlement/. The litigation is ongoing. This time went unpaid even though it was required by QVC and could have easily been recorded for payroll purposes, the suit alleges. I personally do not like big hair. Working at QVC: 2,280 Reviews | Indeed.com I am an avid follower of all his products and tried/use them all. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could cause users of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. She said they are a good product depending on your hair type (which makes sense to me!) Why would QVC be different?A few brands that have settled class action lawsuits and are still doing fine:Johnson and Johnson baby products- sold in every drugstore, Marlboro cigarrettes- sold in nearly every drugstore or grocery store, McAfee - anti-viral software sold in most electronics stores or online, Whirlpool Refrigerators - only in California, because it was a state law, Sony Playstation - sold in any electronics stores, Dell Computers - sold in electronics stores and online. Others went on social media with their complaints: From what we understand about the product and how it causes hair loss is it contains virtually no cleanser, attorney Amy Davis told CBS Los Angeles when the initial lawsuit was filed. *You're signing up to receive QVC promotional email. Chaz just chooses his cleansing conditioner method; he's not personalizing it. In women, hair thinning and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). A magnifying glass. Just like any volume adding shampoos I used to use all in vane. http://www.qvc.com/A-D-WEN-by-Chaz-Dean-Set-of-5-CleansingCond-Kit-Auto-Delivery.product.A291562.html?sc=A291562-24HR&cm_sp=VIEWPOSITION-_-1-_-A291562&catentryImage=http://images.qvc.com/is/image/a/62/a291562.001?$uslarge$. s to using the Sweet Summer Fauxblo Heated Brush (today's best deal)! I think if anyone can stop this nonsense on here you and the other poster, Bruingirl I think but especially you could help stop this. 1995-2023 QVC, Inc. All rights reserved. Then she laughs. 07:01 PM It led to believe some people had a problemand without any proof could get a one time amount of $25. I recently received a full size sample in a gift box from QVC and it was the pumpkin spice scent. I just checked my email and it turns out that on 12/11 I received an email entitled WEN Hair Care Products Class Action Settlement with instructions. The baking soda clarifying part was not something I wanted to doand Wen came on! I have never tried WEN but I do know it is basically a conditioner. I used to straighten my hair to get it flatter. 11-02-2016 I used the new bottle for the first time and Immediately my hair began to fall out in my hands. I think CD will settle this out of court (where you get the chance, as a defendant, to dictate at least some of the terms of what is released to the public) instead of having a trial. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products.. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. My hair is at the point were I LOVE it! 2023 Cond Nast. I learned what I know about using WEN from reading nearly every thread on this forum, as well as watching presentations for over a year before ordering. I really can't think of a good answer to this question. So what is going on with this and a lot of other class action lawsuits? We do not know if the company has other safety data, and we do not have the legal authority to require a cosmetics firm to provide product safety information.. Claim: The WEN hair care brand of cleansing conditioner causes hair loss. In the past week I've noticed little pimples all over my scalp that are itchy. This morning I spent about an hour googling this Wen issue and I could only find information about one current lawsuit. 3. Most of his reviews are from ladies that have fine or thinning hair and most are older and/or "seniors". rebeltyme1751@gmail.com. Plaintiff Amy Friedman of Florida purchased the WEN Cleansing Conditioner Sweet Almond Mint basic kit on Jan. 29, 2014 for $29.95 after seeing advertisements for the product. Enjoy reading our tips and recommendations. I have a few thoughts that I'd like to share. Change), You are commenting using your Twitter account. There were less than 150 claimants/plaintiffs in the class action suit-a tiny fraction of the thousands & thousands of Wen users who had no problems with the product. Is there proof positive that specific ingredients, unique to Wen, are causing hair issues? 2) This current 200 person class-action lawsuit is the only current lawsuit that I could find with a google search. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. QVC Names Turner Alum As Chief InformationOfficer, $26 Million Wen Settlement? @nikki48 and @sailor_moon!!! UPDATE: We received the following statement from Wen: "There is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair. WEN Hair Products Destroy Hair, New Class Action Lawsuit Says In July the FDA launched an investigation into the cleansing conditioner after getting 127 separate consumer complaints, which was the largest number of reports ever associated with a cosmetic hair cleansing product, according to the FDAs report. It says something to the effect of if you have a adverse reaction, stop using and consult a physician. qvc wen lawsuit | Promo Tim She boasted and referred them to me. It clogged my scalp to the point of my hair falling out & according to my internist gave me a cyst that finally stopped filling once i discontinued using WEN. When she examined the photos used in the lawsuit she also didnt see a connection to Wen. That means nearly six million people could get up to a $20,000 settlement. - edited It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I have very full and curly hair and I use Wen the 3x a month and use regular shampoo once a month. See the Hair Loss Photos Behind the Wen Haircare LawsuitSettlement. The fact is, Nick is clearly targeting WEN because it is the brand that has pushed him to the sidelines at QVC and I am sure that is a hard pill to swallow when you have been with a company for as many years as he has. UPDATE: In November 2015, a group of 200 women across the US joined a class-action lawsuit against WEN, claiming it caused severe, perhaps irreversible damage to their hair. Also from his techniques and line I felt the product just wasn't made for me and my concerns. RELATED PHOTOS: 10 Stars Get Brutally Honest About Their Biggest Hair Regrets Ever, Also provided in the lawsuit were online reviews revealing that user complaints started way back in 2012. @bebe777I agree with you 1000%. I contacted the lawyer in the class action lawsuit but never pursued becoming part of the class action suit. I couldn't believe it. In the black hair community Co-washing had been around for a while and as I was considering going natural I was reading up on it. What can I do???? This summer the Food and Drug Administration announced that it was launching an investigation of Wen after receiving 127 consumer complaints against the product. You can follow any responses to this entry through the RSS 2.0 feed. And in those cases, when they say "no, what is WEN? I use one account for the shopping channels and other non-business things, and you cant believe A) the amount of spamahempromotions I get and B) the sheer volume of emails from all the online ordering I do, some of which ends up in my inbox and most of which ends up in Junk. (LogOut/ Haircare Skincare WEN MEN WEN Kids WEN Pets Home Tools Shop All Bamboo Green Tea Restorative Cleansing Conditioner $40.00 - $256.00 Bella Spirit Cleansing Conditioner $55.00 - $320.00 Bella Spirit Indigo Toning Cleansing Conditioner $55.00 - $320.00 I'm glad you posted all those posts, Bebe. A class action lawsuit was filed against hair product maker Guthy-Renker LLC in a California federal court on July 31, alleging that its WEN Cleansing Conditioner hair products cause hair loss. And Wen-related hair loss complaints on consumer websites date back at least five years. QVC Notifies Wen Buyers Of $26.25 MiIlion Settlement How the hell did this story get by us: Chaz Dean's Wen Hair Care and marketer Guthy-Renker have reached a $26.25 million settlement of a class action suit brought by consumers who alleged the product made them lose hair. WOW! I spend way less time washing my hair with Wen, and dont need a million other products to compensate for my hair feeling dry and tangled. Get buying tips about Personal Care Products delivered to your inbox. She has beautiful thick hair and uses WEN for herself, so I trust her judgment. Original review: July 15, 2022. Out of the blue I stumbled upon Wen cleansing/conditioner. My hair stopped thinning out. WEN by Chaz Dean 4 oz. Spring Treatment Oil - QVC.com Example: [Collected via internet, January 2015], Origins: In early February 2015, a long-circulating rumor about hairstylist Chaz Dean's WEN brand of hair care products (primarily WEN Cleansing Conditioner). ", "As I was shampooing my hair with it, I was noticing handfuls of hair," said Cindy Peterson, a former customer. Lawsuit Claims QVC Call Center Workers Owed Unpaid Wages for Login Your membership is the foundation of our sustainability and resilience. If you don't reply to them, then they quickly maketheir way off of the Wen forum first page and into the backpages of the Wen archives. Oh maybe he does with all that shampoo. 12-18-2015 A federal judge has knocked off two claims from an antitrust complaint filed by TV personality Suzanne Somers and her company against QVC in which she alleged the network edged . As with any popular consumer product, similar complaints about WEN hair care products are rife on the Internet. According to this class action lawsuit, WEN's sulfate-free hair products contain an ingredient that "causes a chemical reaction and damages hair and follicles," resulting in baldness, rashes, scalp irritation, hair breakage, and hair discoloration. Fall Apple Spice anything and Cucumber Thyme Treatment Oil, with an additional mention for Pomegranate anything). | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Davis said her legal team has hired a chemist to evaluate the ingredients of the product because they are still uncertain what causes some customers to lose their hair. This is a standard business decision. The funny thing is, the only one really going to make bank on this are the class action lawsuit lawyers. Stacey posted the first update alluding to the rapid changes taking place over at QVC on Thursday, July 16 on Instagram. http://www.ewg.org/enviroblog/2015/12/wen-hair-care-products-linked-hair-loss. D'Annunzio. end of statement. While beauty suits are nothing new with a class action suit brought against Los Angeles hair stylist Chaz Dean's brand Wen in 2016 among past cases, John Gardella, a shareholder at CMBG3 Law . hmmmmmm you must have missed the brands CAROLS DAUGHTER and OUIDAD @sunshine45, those brands don't use models with every conceivable curl type from 2a to 4c. To be honest, I wish Chaz wouldn't settle and fight this all the way. Most of the February 2015 tweets and posts were circulated by hair salons or other hairstyling pages, and most linked back to the August 2014 announcement of a class action lawsuit filed in July 2014. Ad Choices, 4 Things You Need to Know About the Wen Hair Care Lawsuit. There were pictures of women who have typical female pattern hair loss. My hair progressively started falling out when I started using the WEN product line. Chaz Deans Wen Hair Care and marketer Guthy-Renker came under fire last December when hundreds of people joined the class action suit claiming its popular sulfate-free cleansing conditioner caused severe hair loss and scalp irritation. QVC Notifies Wen Buyers Of $26.25 MiIlion Settlement And I think to myself what a Wenderful world., ********************************************. I am glad for those of you not having issues and love your wen but many people are having legitimate reactions to the product. There will always be ambulance chasers willing to air up any cause because they make a lot of money, even if settled out of court. ConsumerAffairs is not a government agency. "Within two weeks of beginning use of her WEN Cleansing Conditioner, Plaintiff began losing substantial and abnormal amounts of hair," the class action lawsuit explains. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products.. Find recent orders, do a return or exchange, create a Wish List & more. My hair is shiny, soft and beautiful. If it is frothed up well before rinsing (and it doesn't take much effort to do so) WEN will rinse out easily. I am surprised that with this information out in the media that QVC has not made a public statement. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Of course not. Thank God I haven't noticed hair loss. Founded by celebrity hair stylist Chaz Dean, WEN is a line of sulfate-free hair care products. I HEAR you! nah @Drythe come on you know it is more fun for some to just ignore facts and instead just, 11-02-2016 Is it true that using WEN is like using lotion to clean your hair? Why would QVC be different? I just pray my hair come back. ETA: This afternoon I spoke with Brit who works in the Wen Customer Service Department. 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