They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! Everything looks so great!" We all felt like we were treated like royalty. From the moment he greeted us, you can sense that he was very personable, professional, experienced, and treated everyone with the utmost respect. I cant say how happy we are about our whole experience. Quinn, the matre d, and Ryan, the bridal attendant, were amazing; they were everywhere (usually with champagne), making sure you had exactly what you needed. Most weddings you just have cake and maybe an ice cream bar. The Waterfall was amazing. Our Matire From start to finish, the Waterfall hit a home run with ambiance, outstanding service, and a scrumptious array of food. Our guests are raving about it a week First let me start off by sayingThe Waterfall is definitely the place you want to have your wedding & reception! Now we just need to be invited as guests to experience that side of it :). ication, professionalism and flexibility were evident in every interaction but especially in the results. ), it still turned out Amazing. You will not be disappointed. He led the way like my own security guard. From the fantastic staff to the amazing food, there is not one thing we would have changed for our wedding. As stated in your contract, all deposits are non-refundable and non-transferable. If I could give 10 stars, I would! I recently got married at The Waterfall on a Thursday (like many venues, its l more affordable on weekdays). They truly made us feel so special and made sure our day into the night was nothing short of perfection. In this case, my husband was a guest too, and he also observed what I did. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. If you are debating of where to have your wedding ceremony, reception or even party I wouldn't hesitate and tell you to book at The Waterfall. Try to imagine a wedding full of endless possibility, everything you'd ever want and more, and you'll find it right here. We had nothing but great feedback from all of them. Not only is this venue absolutely stunning, but the food and service is unmatched. spite there being another wedding, we wouldnt even know they were there. The appetizers were great, but dinner was definitely subpar. The venue is VERY BEAUTIFUL and worth the money. They were so accommodating and so easy to work with. The cocktail hour was insane, the ballroom was gorgeous (we had our reception in the Grand), and the dessert display was outstanding. Spacious hall with natural light and a stage. The Waterfall Catering & Special Events - Venue - Claymont, DE - WeddingWire in The Waterfall Catering & Special Events 4.8 Excellent 143 reviews Claymont, DE Visit website $14k - $17k For 100 Guests Up to 300 guests Availability Contact for Availability Responds within 24 hours Request pricing About FAQs Reviews 143 Real Weddings 5 Network > The Waterfall is a gorgeous event space, where for nearly a decade our inspired patrons have used our halls as the stage for which they have set the brightest memories of their lives. I was married at The Waterfall in November 2017, and could not be more thrilled! -Nicole Let me start off by saying what an AMAZING venue!!! The staff at the Waterfall catered to all of our wants and needs to create the most unforgettable of our lives. all other weddings for us., Nothing is going to top this! D and bridal attendant were also so great! In particular Dan and Diandra. We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. Even though they run like a well-oiled machine, they still made me feel so important as a bride and were so very attentive to my needs. The Waterfall. - Jessy & The Waterfall Team. I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. The office had setup an appointment for us for 2pm on 9/2/18. rs that we dealt with all with varying takes on things - but nonetheless the last one was pretty good and I was happy with the final ceremony and reception. The staff was wonderful and so attentive. From day one until the night of the event the staff was just wonderful. Especially our event coordinator Jessy, and our bridal attendant Amanda. I could never truly express how beautiful it all was but we are so thankful! Jessy was amazing!- she has a very relaxed and calm demeanor which helps to balance out the craziness that every bride feels prior to their wedding. The cocktail hour had so much food the guests didnt realize there was a plated meal too. Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. I would 1000% recommend them as your wedding venue! We are so sorry for your loss. They had about 14 pages (front and back) of options for cocktail hour station, butlered hors-doeuvres, dessert stations, actual courses etc etc. I had a lot of my own decor I was providing for the wedding and was a little anxious about it being set up how I would like. Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! Highly Recommended!! Any question I had she answered, she was patient and kind, she made s Bree, It wasn't until we had contacted them that we were informed of the switch. The staff was easily accessible and took good care of me! From what me and my fiance and also my parents thoughts were, from being with us during the whole tour, made The Waterfall an instant NO! It was a relief to know that every situation was handled, and professionally at that! +1 215 893 1234. I don't have one single complaint from that day. Brett and Maxine, in particular, were shining stars and made our day spectacular! The Waterfall was a dream come true. You all are so great at what you do! They were very responsive but once money was fully paid in advance, they were less responsive. It was elegant yet so fun. They are so professional. Rachael was extraordinary, she put up with me the whole time, helping me throughout the whole process and making it easier for me since I am in Nursing School. None were turned on during any portion of my wedding day and they refused to turn them on despite my husband's request. Check out this years best local pros, chosen by couples like you. It was BANGING top to bottom. You and your guests can slip away to the gazebo or walk across the little arched bridge. The wedding set up was not what I wanted and I was not allowed to go downstairs to do anything, which made me a little upset especially finding out my centerpieces werent filled with water for my floatable candles and the seating chart was not where I asked it to be. I did receive my refund for the cake design I paid for which was not included. I was IRATE! I want John and the staff to know how special I felt as an officiant. A 15 minute drive is worth it to look at. Every little thing was beyond amazing and honestly I can't begin to explain how helpful everyone All I can say about this venue is WOW. About 15 minutes later, 10 minutes after the video had ended, she returned to the room carrying an assorted cheese and meat tray. -the owner was kind and helpful but the staff was not so much. I truly felt that the waterfall went above and beyond in ensuring my day was a dream come true. The staff was incredible - they were so happy, helpful, and friendly and always had smiles on their faces. Custom arched French doors open to reveal 14-foot ceilings, an oval dance floor made from hand-carved marble and draped ceiling accents. Our decorations accompanied by the borrowed items from the venue made the Cascade Room look absolutely amazing. Even though both spaces are designed differently, they both provide couples with an elegant backdrop in which to exchange their vows and celebrate their big day. David even took the time to sit with us and make sure that all of our questions were answered. Kevin made sure we never needed anything, and accommodated last minute requests took care of little things that would pop up throughout the night. Our day was nothing short of amazing. 43,855 were here. Plus, our guests are still talking about it so for us it definitely means that it was money well spent. I received so many compliments from family and friends how elegant and professional the service was. Little did we know it would be every better! Just a great spot to get married. I have no words to express my gratitude for such an amazing night. She handled every day-of hiccup professionally and effectively. I would 100% recommend this venue. The food was abundant and everything tasted great ! However, The Waterfall went above and beyond! Very helpful, informative, and flexible! They couldn't do enough for us. Jessica stepped right in and made sure everything went smoothly. The hospitality and generousity from this venue is above and beyond and I would recommend The Waterfall to any couple looking into them right now. Although the ballrooms are already equipped with magnificent dcor, lighting, and architecture; I also wanted to personalize the wedding day with my DIY/Pinterest ideas. If there were better communication, that was something that likely could have been avoided. If you are looking for a wedding reception venue, I seriously advise that you consider The Waterfall. Contact us for more information or to schedule an appointment. I feel like I need to invite this woman to Thanksgiving Dinner cuz' she was the real MVP ya'll. My fiance personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! I wish there were word to express how amazing sh Wecould not provide enough praise for this venue and the staff. dding about the beautiful courtyard, the delicious food, and the great service. We had so many questions and were never made to feel like we were a bother. Your other option, the Cascade Ballroom, can accommodate up to 325 guests. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. Not only did she ruin what was supposed to be our FIRST DANCE, by grabbling our arms tightly, pulling us to tell us she had a surprise, while our first dance music was wasting away without us on the dance floor.she unprofessionally demanded in so many words that it didn't matter what we had planned because this was HER facility! I cant say enough good things about The Waterfall! Then the matred'-Just as attentive and fabulous. I told my guests beforehand how many cocktail hour and dessert options there were going to be, however they did not expect to get what they did. Plenty of food and great drinks! The food was cooked prefect and all the guess had a wonderful time. -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. A flawless team provided us a flawless day and we couldn't be happier. they knew who we were and greeted us by name with hugs and handshakes. We picked pasta, pizza, southwest, mashed potato/mac n' cheese, and the street vendor station. my guests who then in turn were anxious and annoying to the bartenders. They put out a ton of food during cocktail hour. I was a DIY bride who coordinated my wedding up until I arrived at the venue on my wedding day. They were excellent!!!! Our event coordinator was extremely helpful from our first visit up until the day of the wedding. The Waterfall was the perfect venue. We have to give huge recognition to Samantha for all she did to make our special day come to life. tail! All 3 were AMAZING! id before, never hesitate to reach out for anything! A perfect day! I never felt overwhelmed or stressed. We are so happy with our decision and highly recommend the waterfall for anyone!!! I loved it because the back lighting in the room we chose was purple which coincided with the grey/silver & purple themed wedding. They were attentive and added a personal element to the night joking with our guests and complimenting them. The Waterfall did. Ballroom and the dance floor was huge. By clicking 'Request Quote', you agree that your information will be shared with the vendor and used to create an account on TheKnot.com. Their coordinators are a pleasure to work with and their staff is super friendly. Everything was set up just as I imagined and I brought in a lot of stuff! We can't say enough about the service, staff and food, it is top of the line! Does The Waterfall deliberately not pre-treat the outdoor areas for insects? The staff was courteous, efficient and attentive. Not only was it beautiful, amazing food and perfect for our big day, but the overall experience with Dan, Diandra and Amanda made it better than I ever could have imagined. ey were by our side for whatever we needed the entire night. From beginning to end, everything was tasteful, on-point and the customer service we experienced was awesome! I'd say go take a tour and see their packages. Even with the missing DJ, everything ended turning out perfectly, which is all that matters! Both in the cocktail hour and in the bridal suite. my day of We had our wedding reception on 8/6/22 and we could not have been happier with choosing the Waterfall! LEGIT SUSHI. The abundance of food is nothing like I ever seen before and taste delicious. Daring Celebrations & Ceremonies If anyone were to ask me of a venue I would recommend it would be the Waterfall. we cannot thank the staff at The Waterfall enough for making our wedding day perfect! We are still trying to figure out if anyone was even able to try everything because there were just countless options. It truly was perfect! Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. Here is the response from the general manager: During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. P.S. If its within your means, I would definitely recommend The Waterfall for a perfect start to your new beginning. My husband and I chose The Waterfall for our November 2019 wedding and were absolutely BLOWN AWAY! aking. Thank you again to the entire staff at the Waterfall for making our big day the best day every! I am so glad we picked the venue; our guests also enjoyed everything in terms of food/drinks. Want fog covering the floor? David & the staff was very professional, very kind & very organized. which is how it should be, but it says a lot if you know me. Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. This intimate escape can also be used for bridal showers, engagement parties, and receptions. -large selection of cocktail hour food Everything was absolutely amazing. The Waterfall Catering and Special Events. She stayed in communication with our coordinator and made sure that everything ran smoothly. For your convenience, the team has arranged a variety of wedding packages for you to choose from. We also told them 10 days in advance to cancel when the accident happened. I couldnt be more thrilled with the day. The guest were extremely satisfied with the food. One of the most important things to me and my husband for our guests to experience was amazing food and plentiful amounts of it - this place does that justice and then some. The food is delicious and they give you so many options to choose from so you can tailor a menu that is perfect for your event. was so well organized and ran so smoothly because of their amazing staff. The Waterfall thanks you so much for your kind words and we wish the family all the best !! Would highly recommend having your wedding here as it is so worth the price! You will NOT regret it!!!!! She made sure the bridal suite was equipped with whatever we needed and she had as much fun as we did. Ballroom was pure elegance, from the exquisite lighting to the spacious dance floor. I literally walked down the aisle and had to fight to hold my composure while being attacked by gnats, flies and mosquitoes. Many of the guests thought the cocktail hour was the dinner! Thank you again for everything, We got married at the waterfall 10/6/18 and I'm so glad I listened to advice of others and took the time to actually look around to take it all in because his venue is gorgeous and truly were there for you every step of the way. I never even had time to worry, because Jessy handled everything. Absolutely unbelievable!!!!! 901 Philadelphia Pike, Wilmington, DE 19809 Bellevue Hall is the perfect setting for your elegant wedding! That was a special piece from our culture that was made flawlessly by the waterfall. We had our ceremony indoors due to the cold/windy weather after a hurricane! Weddings typically range from $165 to $220 per person and include uplighting, staff, gratuity and tax. s and every single part of our day went off without a hitch! . The Waterfall provided us with best wedding day experience I could ever imagine! This venue knows what they're doing and they do it very well. Because dinner was served very late we were only left with about 2 hours of fun and dancing. Jessica is the best event planner and truly nailed every detail. He is attentive, knowledgeable and so charming. From the beginning with all We cannot say how great the service was and how smoothly our wedding went. By clicking 'Send', I agree to WeddingWires Privacy Policy and Terms of Use. aughter's event specialist and she was very attentive, accommodating and personable. You guys did a phenomenal job!!!! While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. It felt like we had a million dollar wedding. She reminded me of small details brides often forget. You made our night perfect!!! If We had our wedding here this past Friday and I can not say enough great things about the venue and the staff! Thank you so much for your kind words! We had the best day ever, beautiful weather with an outdoor ceremony. Seriously they brought you whatever you needed! You were so great to work with, which makes my My husband and I got married at The Waterfall on Aug 2, 2019. Billy, Maggie, Ryan and Quinn were attentive to our every need and made the day extra special with their meticulous attention to detail. All of the staff were amazing, especially Amanda the bridal attendant. Thank you so much Sam and Marcus the owner!!! Weve had several guests saying that our wedding was the best wedding theyve been to, and The Waterfall is a big part of that. Everything exceeded my expectations!!!! The FOOD was out of the world amazing and better than anything we discussed. I would easily rate th Best venue in Delaware!!! These were the main issues that brought our rating to a 4, however, all of our guests were very impressed. It was truly the best reception ever! Definitely consider this place for your wedding. Again, thank you for all you did to make our night magical. -shoutout to Dan who saved my wedding by allowing us to borrow things the venue had already Capacity: 200. I remember in the moments leading up to my walking down the aisle all I kept doing was gushing over how they set up the decor - "Oh my gosh! Thank you so much! Adriana was our on-site coordinator but the entire team was helpful and able to answer our questions when needed. Lastly, all of the staff were friendly, attentive and efficient, and we only wish we had a chance to thank each of them individually. They knew exactly what they were doing and had a plan for everything. Not only did David get his team aligned, but he also worked with our other vendors (DJ/MC, Photo/Videography, Photo Booth) to ensure a seamless transition from ceremony procession through all the reception activities. The only reason I gave them a two star was because the food was incredible (according to my guests, they took my plate before I could eat), and they do a lot of nice gestures in the beginning to welcome you (or a small bottle of champagne and a food platter when you sign your contract, etc. . Located in Claymont, Delaware, The Waterfall is an effortless drive from all areas of the Delaware Valley. I didnt feel like I was being kicked out at the end. On to the venue. ---------------------------------------- Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. DO NOT USE THIS VENUE - you will be promised things and they will not follow up. Our favorite, however, was Twisted Willow Flowers. Im sure its difficult to cook steak correct for 150 people and I cant complain because they really worked hard to make sure everyone was taken care of. They are able to customize so much (napkins, table cloths, lighting, food options, etc.) I had my wedding at the Waterfall on June 2nd, and it was absolutely amazing! The Waterfall Catering & Special Events provides an exquisite variety of food with a high quality of. Our guests continually told us that they couldn't believe how not only was there such a large amount of food, but everything tasted EXCELLENT! Our wedding was on June 22, 2019 and I would pick this venue over and over again without hesitation.
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