Food- very so so. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. Tripadvisor performs checks on reviews. I have already been to many all inclusive hotels but this is by far the best one. The design of the hotel is breathtaking. The rooms are very new and always cleaned very well. Own or manage this property? Our room was beautiful, we asked for a quiet room and got one. Thanks Riu and Sal. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. The choice & quality of the food was excellent. We requested a room block via email before we arrived and this was honoured. Day and evening entertainment. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. Hotel is really nice. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. Hotel Riu Palace Santa Maria, placeret som nr. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. They beat her legs. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Wait staff constantly using anti bac using cutlery to lay napkins etc. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Mainly.. hotel was ok. Beware: all a la carte restaurants are closed due to COVID. This is the largest RIU hotel that we have stayed in. First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. Yes, it offers wheelchair access and facilities for disabled guests. How lazy are these people?!? Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Yawn. See 1,309 traveller reviews, 2,186 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Santa Maria 5*, -: . While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Of five stars they score six. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! More. This is the version of our website addressed to speakers of English in United Kingdom. Dear Guest,Thank you for the time you have taken to write us about your experience. more. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. Payments made by partners impact the order of prices displayed. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Highly recommend this hotel. Taxes and fees that are shown are estimates only. One lady had got bags of saline as she was so ill. Something really needs to be done about this, as would not expect these sort of problems from a 5 star resort. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. The hotel is lovely, plenty of pools to choose from. All the entertainement team is fantastic. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. On the flip side Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Book Hotel Riu Palace Santa Maria, Santa Maria on Tripadvisor: See 1,316 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. The service is excellent and the waiters are very friendly. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). SwimUp rooms very nice and big enough. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The beach is massive and the sea is a little far away but no more than a cpl min walk. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. Advertised as 5*, Im afraid thats a joke. Went on buggy tour brilliant way to see the island. It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager. The beach was beautiful, saw the odd dog but no poo. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. We were still being ill after we returned home. They are fighting all day. On the flip side Tripadvisor performs checks on reviews. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. Restaurant-only one in use. The whole hotel was well maintained. We felt very safe and well looked after and it felt so good to be part of a restart for tourism in Sal Island. Typical RIU night time entertainment (usually centred around a main stage). We then got chatting to other guests and sadly I was not alone and so many cases around the hotel. Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. Food quality and variety wonderful and the entire staff so pleasant. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! Got potential, shame about the food poisoning, Highly recommended . The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It could of been a brilliant holiday, the hotel was nice, food was good. Plenty of sun beds. Lots of reviews moaning about toilets being few and far between. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! Read Reviews of Hotel Riu Palace Santa Maria. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. Review tags are currently only available for English language reviews. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. The buffet was excellent, loads of choice, very clean, no flies at all. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Room was very clean and new ones. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Claim your listing for free to respond to reviews, update your profile and much more. Own or manage this property? This was our first Riu experience and will be our last. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Taxes and fees that are shown are estimates only. As an adult couple with no kids we had no reason to use the water park. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Overall the accommodation and public areas were of a high standard. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Is parking available at Hotel Riu Palace Santa Maria? 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Ask Trail39350456461 about Hotel Riu Palace Santa Maria 3 Thank Trail39350456461 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hotel Riu Palace Santa Maria, Santa Maria: See 1,308 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. The food was the usual palace standard and had loads of options. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! Hotel was lovely and clean, lots of pools and sun beds to chose from so no early mornings required. There was no support at all. Tui basically blamed us for not washing our hands and drinking too much. It was never even a thought. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria We are very happy to know that we were able to make your stay so pleasant, safe and memorable. Tripadvisor performs checks on reviews. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. This is a 5* hotel, and the staff are all great. Room was very clean and new ones. Food is delicious and plenty of bars to enjoy drinks and entertainment. Mainly.. hotel was ok. I've never been ill like we were for so long before. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. Review collected in partnership with riu.com. Service is remarkable, best African expirience for me so far. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. Food- very so so. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Restaurant-only one in use. EntertainmentNot bad at all. Voos Aluguis de temporada Restaurantes . !The hotel staff literally couldnt do any more than what theyre doing. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Plenty of bars and eating areas and for those wondering about lack of loos the blocks are large and spotless Not seen or heard of any Ill was whilst here . Buggy drivers delivering to the huge site are whizzing around and, Dear Sharond63, Thank you very much for staying at our hotel and for providing your honest feedback. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Drinks - An absolutely great selection of drinks available all inclusive. Supply issues. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. For specific enquiries, we recommend calling ahead to confirm. Maybe some people just like to criticise although there is actually nothing to complain about. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. We went there for Christmas time 2022 and had a great holiday. For the party people. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Day and evening entertainment. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. We always found a sunbed.there's thousands. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Also I have to admit that food is not really that tasty, there is lack of choice for people that are, Dear agnieszkapG4438WU, Thank you for your review following your recent stay with us. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. You also can experience the island, whilst traveling to the harbour. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Overall a good vacation with some minor problems. Pool-like everywhere. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. Claim your listing for free to respond to reviews, update your profile and much more. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Restaurants near Hotel Riu Palace Santa Maria. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. more. Im sure I could have asked for an extra but it didnt bother me enough. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Personally I believe its the latter!! 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