We all chose to get the $15 breakfast with the omelette station. The Salon can accommodate up to 12 guests. To the hotel. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. We were not impressed.Overall, our stay this year was very disappointing. After you book, we'll provide details so you can contact the property directly. 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These opinions do not necessarily represent the views of Booking.com. The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. I have stayed at this hotel three times now and I absolutely love it. Air conditioning Try again, The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Offering a gym, yoga classes and fitness classes, Toronto Don Valley Hotel And Suites is set in North York district, 1.8 km from Ontario Science Centre. Maximum size of 1 MB is allowed. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. You can sort and/or filter them by time of year, review score, and more. This family-friendly hotel is 8.1 mi (13.1 km) from Toronto Eaton Centre and 8.5 mi (13.7 km) from Scotiabank Arena. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. Complimentary WiFi in all guestrooms and hotel's public space. Refrigerator For Room Reservations: 1-877-474-6835 We were also given a gift certificate for the restaurant. About 2 hrs later they called back and I booked our stay. The indoor and outdoor pool looked very nice though we did not use them this trip. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. Toronto Don Valley Hotel And Suites is a few steps away from the municipal Sunnybrook Park. 11/12/2021. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. BED BUGS. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Discover, The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Great locations and deals for every budget. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We started in a non-renovated room, no smell, clean, no bar area. The a/c did not get very cool. The doors also are very old. Not an enjoyable stay sorry guys. Find cheap hotels near Europa Village in Temecula with real guest reviews and ratings. A breakfast is served in the restaurant. It is a bit dated and the hotel had extra security at night. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Each accommodation is individually furnished and decorated. Our onsite DV bar | bistro offers a welcoming gathering spot for unwinding with colleagues or catching up with friends over cocktails and tasty comfort food. The venue is located in the entertainment district of Toronto. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review. Most of the staff was kind and friendly. Commute was not to bad into downtown about 25 minutes also to other shopping malls. Then the trained K-9 that Rentokil uses was brought in and the results were the same. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. Front desk should have mentioned this, it was very disappointing. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. more. It is a bit dated and the hotel had extra security at night. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. There was no fridge. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Find popular and cheap hotels near Mormon Battalion Historic Site in San Diego with real guest reviews and ratings. CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. Staff at the 24-hour reception area can arrange a taxi upon request. Fine. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Now &163;144 on Tripadvisor Homewood Suites by Hilton Nashville Vanderbilt, TN, Nashville. Respect the privacy of others. Air conditioning The gym was lacking. more. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Please see our partners for more details. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. Guests are required to show a photo identification and valid credit card upon check-in. Third, I was told that I would have A charge of $13.50 added to my card for parking. Stay at this 3.5-star family-friendly hotel in Toronto. Front desk should have mentioned this, it was very disappointing. Spotless and ideal hotel in North York district. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. We started in a non-renovated room, no smell, clean, no bar area. 1712. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. 416-449-4111, 175 Wynford Dr, North York I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. The drive into the City took anywhere from 20-50 minutes. Find a cancellation policy that works for you. Free WiFi, 288 feet Booking.com does not accept responsibility or liability for any reviews or responses. Please note that all Special Requests are subject to availability and additional charges may apply. water was warm, and clean, but the bathrooms were in need of some reno too. It's a bit dated but has the essentials. Modernly decorated rooms offer free WiFi. - See 1,134 traveller reviews, 364 candid photos, and great deals for Toronto, Canada, at Tripadvisor. Reviewed January 4, 2016. Other facilities include a fitness center. This is the version of our website addressed to speakers of English in the United States. Near Ontario Science CentreMake yourself at home in one of the 354 air-conditioned . Prices are the average nightly price provided by our partners and may not include all taxes and fees. . Select Comfort beds feature premium bedding. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. 2 double beds. Find more info about the property in the questions and answers. Tel:416-449-4111 Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Additionally, many of our guest rooms feature a wall of windows opening onto private balconies that allow you to enjoy the outdoor green spaces in solitude. vendredi 12 juin 1981, Journaux, Ottawa :[Le droit],1913- . Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. Best regards, Kevin Porter, General Manager. But wasn't told it was PER DAY or that when I added my boyfriends vehicle that they would charge me an additional $13.50 PER DAY, not even for ONE day! The pool was great. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Free WiFi, 288 feet if the writer is claiming to be someone else). We are very happy that we were able to accommodate your brother at our hotel. WiFi gratis. This will be collected by credit card. 3.5-star eco-friendly hotel located in North York. Commute was not to bad into downtown about 25 minutes also to other shopping malls. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Check your booking confirmation email to find your booking number and PIN. View 2 double beds. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. . Compare the rates to always get the best prices for your trip. Fitted with a granite counter top, the bathroom includes a hairdryer. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Mostrar precios . Toronto is celebrating its most disgusting bugs and it's already terrifying - blogTO - October 26th, 2021 5 ways you can save money as a millennial living in Toronto - blogTO - October 21st, 2021 Health Programs & Advice - City of Toronto - October 14th, 2021 Balcony Specialties: Located in Moreno Valley,CA, the Best Western Moreno Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. The York room can accommodate up to 250 guests. In future, kindly reach out and we would be happy to assist. We complained the front desk manager and pictures . Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. The on-site DV bar and bistro prepares a variety of meals throughout the day. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. Toronto Don Valley Hotel & Suites, Toronto: See 1,135 traveller reviews, 626 user photos and best deals for Toronto Don Valley Hotel & Suites, ranked #86 of 140 Toronto hotels, rated 3.5 of 5 at Tripadvisor. Tripadvisor performs checks on reviews. All rights reserved. They're also applicable regardless of the comment's tone. I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada. - Read 1,119 reviews, view 351 traveller photos, and find great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. View Deal. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. The doors also are very old. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The front desk would not provide a roll-away bed . If you find bedbugs in your home you should remove as much clutter and as many items as possible from your house. M3C 1J3 Canada I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. The smell of weed was everywhere I turned. About 2 hrs later they called back and I booked our stay. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. 4.0 Star Property. Popular attractions Toronto Eaton Centre and Aga Khan Museum are located nearby. Children 18 and above are considered adults at this property. Review tags are currently only available for English language reviews. Best regards, Kevin Porter, General Manager. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Misleading. Please know we are in the service business and the happiness of our guest is key. Please wait, we're checking available rooms for you. . . Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Sincerely, Carlysle Bourne Jr. Flat-screen TV I woke up with tons of small bumps all over my stomach and hands and legs. You can only leave a review within 28 days after check-out. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. Toronto, Canada, -S - M3C 1 The staffs was friendly too. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Wont be staying there again most likely. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. See our Review Guidelines. - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Taxes and fees that are shown are estimates only. Didn't use the pool. Please see our partners for more details. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. why is it so windy lately 2021; pretense in a sentence; den of thieves full movie filmyzilla; judith resnik accomplishments; the horse whisperer hospital scene; rage games online; who is clint black's biological mother; center console runabout The onsite local and international cuisine restaurant, DV BAR/Bistro, features pool views and brunch. I have emailed them back 2x in the past 30 days with no return email. Flat-screen TV Traffic in the area is slow. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. This location was convenient for my family to pick my brother up and return hi. So we will be looking for a better alternative for next year. Only jpg,jpeg,png and gif files. All elegant units come with stunning views. Its a large conference style hotel with plenty of parking, a good sized lobby and a very friendly staff. If you're traveling for work, we'll sort the most popular I mentioned this to the manager and he said and I quote "Well you must be allergic to something, hotels don't have bed bugs but people do" I have been visiting from Alberta and have been in Ontario for 5 days and stayed at 2 other hotels while down. The maximum number of extra beds and cribs allowed depends on the room you choose. C$ 205 total Expedia. We look forward to being of service to you on your next visit to Toronto. Toronto Don Valley Hotel and Suites is an urban resort and the perfect base of operations for those looking to explore the city of Toronto. Flat-screen televisions come with cable channels. more. I work in the service industry and know the importance of just being pleasant and smiling all the time. 6 photos. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Toronto Don Valley Hotel & Suites: Bed Bugs! I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. Please see our partners for more details. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. . If your plans change, you can cancel free of charge until free cancellation expires. . American Express. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. We look forward to being of service . Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. Modernly decorated rooms offer free WiFi. Toronto Don Valley Hotel & Suites. Free WiFi, 288 feet . The front desk as well as the manager were not helpful at all with anything. Ask anthonyjosephlasala about Toronto Don Valley Hotel & Suites, Good quality hotel friendly staff rooms a bit dated, Ask H7308AMmatta about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 9 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 8 websites, InterContinental Toronto Centre, an IHG Hotel, We compared the lowest prices from 10 websites. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. Booking not found double-check your booking number and PIN then try again. Both of the pools are very nice and seem to be well looked after. There is a Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. All the best! Review tags are currently only available for English language reviews. CAD 20 per child, per night. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. The tub shower combo was not renovated. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. You can take a bus from Toronto Don Valley Hotel and Suites to Downtown Toronto via Eglinton Ave East at Wynford Dr West Side, Eglinton Station, and 2190 Yonge St in around 57 min. The front desk as well as the manager were not helpful at all with anything. Air conditioning Best regards, Kevin Porter, General Manager. This lets us know our reviews come from real guests like you. Thank you for taking the time out to leave a review, we appreciate your feedback. About 2 hrs later they called back and I booked our stay. The air in the hotel room was so dry, my boyfriends nose bled one night. 175 Wynford Dr, North York Toronto, Canada, -S - M3C 1 416-449-4111 I would have given three stars but went up to four because of good service. Front desk should have mentioned this, it was very disappointing. The tub shower combo was not renovated. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Pool was great too. Toronto Don Valley Hotel & Suites: Bed Bugs! All cribs and extra beds are subject to availability. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. Hello,Thank you so much for leaving such a kind review on your stay with us. "The beds was big and comfy. The restaurant was good and food was outstanding. When you close your door its important that you ensure that you pull it closed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We truly appreciate your feedback. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Flat-screen televisions come with cable channels. The air in the hotel room was so dry, my boyfriends nose bled one night. If you stayed at this property through Booking.com, you can write a review. Royalty Is More Than Just A crown. Come discover why were an idyllic place to start and end your trip in Toronto. Guests can also relax in a sauna. Come discover why we're an idyllic place to start and end your trip in Toronto. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. C . 7,8. Please note, upon arrival the property will pre-authorize the guest's credit card for one room night and an additional CAD $100 per night for incidentals. Aga Khan History Museum is also located near the . The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. Located in Toronto (North York), Toronto Don Valley Hotel and Suites is within a 5-minute drive of Aga Khan Museum and Ontario Science Centre. Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings.