Returns
Our policy does not offer refunds or exchanges.
If you are unhappy with your order or if you receive an incorrect order, we would gladly assist you in the return process, on the following conditions:
– The item(s) is unopened and unused.
– The item(s) is in it’s original packaging.
– The return is requested within 14 days of the delivery date.
Please not that delivery charges may still apply.
If you would like to cancel your order, you may do so within 12 hours. Any cancellation requests received after 12 hours of placing your order may not be accepted.
To request a return please email us at sales@olea-leaf.com with a detailed description of the item(s) you wish to return along with your full name, order number and the reason for return.
Please note that should a refund be made, it will be issued to the same credit card used for the original purchase.